Hundure QR Code Solution Enables 24/7 Package Pickup for Apartment Residents

QR Code locker management solution for retrieving packages at any time and deterring incidents of package theft

Background

XXX House is a 30-room apartment near the subway station, very popular with office workers. Like most property staffs, XXX Housing property staff is responsible for common area maintenance, rent collection, visit management and package management. Additionally, he is on duty Monday through Friday, 9:00am to 6:00pm. Most residents retrieve packages while property staff is on duty. Some residents didn’t return home before the property staff got off work, so they had to wait until the next day to pick up the package. Unretrieved packages must be stored in a store room for several days if residents are traveling on business or on vacation.

Since the impact of the COVID-19 outbreak, residents have purchased goods quite often through the Internet resulting in a rapid increase in the volume of packages. Due to increased the volume of packages, some packages had to be left on the aisles, which caused the potential for packages to be mistaken or stolen. Moreover, the unretrieved packages had to be kept on the store room during night. Therefore, the store room was filled with unretreived packages, which was a big problem.

In order to solve these issues, the residents needs a solution for 24/4 package retrieval, package storing and theft-proof. Hundure Locker Management System, therefore, was recommended. A cabinet with 50 lockers is located next to the property staff room. The property staff only needs to put the received package into the locker, and send the locker number and one-off QR code to the residents. The resident can scan the received QR Code to pick up the package anytime. The package was locked in the locker which can reduce the risk of theft. Since the system was installed, residents no longer have to suffer from package theft or wait for the next day to retrieve their packages.

Project Requirements

Hardware:

A locker controller is required to control the locks of lockers next to the property staff room.
A QR Code reader is required to read the one-off QR Code to release the lock of locker with a designated number.

Software:

The system can assign the locker numbers for storing the resident packages.
The system can send the locker number and one-off QR Code for resident’s package retrieval.

Configurations:

System	Device Name	Device Model
Locker Management System
	Locker Management Controller	HDE-972PM-R
	Multi I/O Expansion Panel	MCU-0016
	QR Code Reader	PXR-Q1MWS
	Locker Lock	ML-230
	Locker Management System	Locker Management System

System Architecture

Function Descriptions

Locker door authorization setting: The staff can set the resident authorization to open the designated locker door.
Issue the one-off QR Code: After the staff sets the permission for the resident to unlock the designated locker, a one-time QR Code will be issued, and the one-time QR Code and locker number will be sent to the resident.
Flow of locker management system

Benefits

More secure: Only an authorized one-off QR Code can release the designated locker lock, so all of the locker doors are restrictly controlled to deter incidents of package theft.
More convenient: Residents are able to retrieve their package at anytime using a secure one-off QR Code.
Experience improvement: The system makes the package retrieval easy and available for 24/7 that can give the resident’s good experiences.